Tour of Palma Restaurant and How Cleanliness is Good for Business

Let’s Take a Tour Inside Palma Restaurant Downtown Phoenix

Owned by the Flagship Restaurant Group, which is based in Nebraska, the restaurant is part of a larger complex, which includes the bowling alley disco-themed Cham Pang Lanes and the highly-regarded agave-bar, the Ghost Donkey.

Palma Restaurant is a Perfect Environment for Socializing

Palma has the perfect sitting arrangement.

Absence of a table-top framework and tables, this allows people to gaze on restaurant goers. You can also see people outside of the restaurant – making this a perfect open outside restaurant.

All plates and drinks are beautifully manicured hip, Asian-inspired fare – giving you more than you expect in both quality and quantity.

The environment is amazing. You feel like you are in a movie with the atmosphere around you. You are under amazing palm trees, the air is breezy and cool and you can walk around and mingle.

Every restaurant goer feels like a superstar at this place! Why do you feel like a superstar here? You get amazing food and you feel like all eyes are on you – that makes you a superstar.

Palma Restaurant is the Best for Socializing

Socialization is crucial for individuals as well as for the societies they live in. It is highly significant to children and adulthood-development.

Let’s learn the importance of socialization. It is found that socializing, communicating and the way that we engage with others, is how we make sense of our experiences. We also learn that it helps us determine, as well as to understand, how outside factors contribute to the way that we interact with others.

How Socialization Forms You

Learn appropriate behaviors by watching others. Humans tend to adopt the behavior of others. Early childhood socialization is becoming an important subject to study for some.
We learn how to become members of society. Really, that is taught from childhood through teenage years – as an adult we become the member we were taught to be (hopefully!)
Learn about culture through all the socialization. Palma restaurant is bringing the Asian culture to America in a hybrid-awesome way.

Good social skills will be instrumental to the way we approach group projects, handle constructive teacher criticism, and form interpersonal relationships in this setting. As individuals, social interactions give us a means through which we are able to see ourselves through others eyes, and it is through this that we can get more insight into who we are and from there set values and goals to be the person we want to be.

In-Depth Reading!

Socialization is a phenomena that is integral to our society and its’ healthy upbringing. This document goes through the different learning models and techniques used to understand the “Importance of Socialization”.

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A Clean Restaurant is a Healthy Restaurant

As a restaurant owner, your job is to go above and beyond what guests expect. Simply put, that is accomplished through creating a guests experience that is second-to-none, whether through the atmosphere, your service, or the food. Your particular value proposition plays a role in that experience as well. Let us focus, though, on this first element, which is also, incidentally, the first thing that guests notice about your restaurant: its atmosphere.

Ambiance(n) Webster defines atmosphere as: A feeling or mood associated with a specific place, person, or thing.

Ambiance in restaurants includes everything from lighting and sound to decor and colors. But it is also about atmosphere, and, of course, cleanliness. You also get to hear from customers and servers, as well as look over critiques, to ensure that guests are satisfied. However, the main point of this post will be about cleaning and the atmosphere created in your working environment.

We are The Official Floor and Furniture Cleaners for Palma

Cleanliness Begins When Customers Walk Into the Restaurant

All of the impressions below, both intentional and in the subconscious, are registered on a guests mind. As they sit down, the observations keep coming.

Are the windows and lights sparkling?
Is there any dust or mud on the window edges/surrounds/blinds?
If there are landscaping or flowers, are they looking healthy and are they clear of any debris?
Are curbs cleaned up and free of trash or abandoned cigarette butts?
Are streetlights in good shape, are there any potholes, and are there any streetlights that are not working?
How does my flooring look? Is it grimy and in need of stripping and waxing or upholstery cleaning?

The entranceway makes or breaks the customers first impression of your restaurant.

Look around the dining room, and what do you see? If you see something, fix it. Because your customers will see it – it is a matter of time from them walking from the entranceway to their seat before they spot whatever “it” is.

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Finally, a bathroom is crucial. A restaurants bathrooms need to sparkle and smell good. They must be well lit, the toilets must be cleaned, mirrors must be sparkling, floors must be cleaned at all corners. Trash needs to be neatly packed in bins, and not lying around the floor. The containers for toilet paper and hand soap should be filled. Your guests are going to notice all these things. You have to make sure that you are also paying attention. Make a list, conduct a check-up, sit down at your table, put yourself in your guests shoes.

Interesting Facts to Keep in Mind

66% of people are not willing to revisit a restaurant with bad food hygiene
75% of people are unwilling to ever go back to a restaurant implicated in a food poisoning or hygiene incident unless it had changed ownership
75% of consumers will not visit a restaurant with negative reviews about its cleanliness
85% of restaurants adopted a “do more with less” approach when it comes to cleanliness

Being a clean restaurant pays off. People go to restaurants they see as clean. What we found with COVID-19 and Norovirus is that restaurant cleanliness is important for having a healthy business. For instance, food poisoning is one of those things that can hurt a restaurant but something that can easily be fix by washing your hands.

The Vibe of Your Restaurant is Also Very Important

Is the music suited for your brand, or are certain employees leaving music tuned in a station or a recording that they enjoyed earlier in the day, when the restaurant might not have even opened.

Do the lights dim at an appropriate time, since they are on timers, or did somebody forget. Is music playing at a level that you approve of.

These things need checking out. But there are other aspects to your restaurant, like the services and training, which can impact the vibe at a restaurant.

How is the kitchen noise level?

Regardless of concept, it is an important one, because it shows the restaurant is focused on customer experience. You do not want your kitchen to have people yelling, banging pots and pans, breaking dishes, etc.

Your guests came out to chill out and appreciate what you offer.

Cleaning is not negotiable, because it is crucial for good vibes. It is also difficult for customers to feel relaxed if staff around them are not contributing to an easygoing atmosphere and culture. There is much truth in the old saying “you have got to get out of the woods to see the trees”. . Operators must all put themselves in their customers shoes and look. Without cleanliness and an easygoing atmosphere, your customers are never satisfied, nor are their expectations met.